Shipping policy
Maison Pawsh Boutique is located in the great state of Texas.
Shipping Policy
Last updated: July 22, 2025
At Maison Pawsh Boutique, we are committed to delivering your orders in a timely and secure manner. Please read our shipping policy carefully to understand how we handle your orders.
1. Order Processing
-
Processing Time: Orders are typically processed within 5–7 business days (Monday–Friday, excluding holidays).
-
You will receive a confirmation email once your order has been placed, and another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
-
Domestic Shipping (U.S. Only):
-
Standard Shipping: 3–7 business days – $9.99
-
Expedited Shipping: 1–3 business days – $34.99
-
Free Shipping: Available on orders over $100.00
-
-
International Shipping:
-
We currently do not ship outside the United States
-
3. Shipping Carriers
We use trusted carriers including:
-
USPS
-
FedEx
-
UPS
You will receive a tracking number once your order has shipped.
4. Order Tracking
You can track your shipment using the tracking number provided in your shipping confirmation email or by logging into your account on our website.
5. Delays & Issues
While we do our best to ensure timely delivery, please note that delays can occur due to:
-
Weather conditions
-
Postal service delays
-
High volume of orders during peak seasons
If your order is significantly delayed, please contact us at Orders@MaisonPawshBoutique.com.
6. Incorrect or Incomplete Addresses
Please ensure that your shipping address is complete and accurate. Maison Pawsh Boutique is not responsible for orders shipped to incorrect addresses provided by the customer.
7. Lost or Damaged Items
If your order is lost or arrives damaged:
-
Contact us within 7 days of delivery ContactUs@MaisonPawshBoutique.com with your order number and photos (if applicable).
-
We will investigate and work with you to resolve the issue as quickly as possible.
8. Contact Us
If you have any questions about our shipping policy, please contact us: